The lifespan of our human hair extensions depends on how frequently they are worn and how well they are maintained. With proper washing, conditioning, gentle styling, and storage, high-quality human hair extensions can maintain their beauty for an extended period.

Yes! Our natural human hair extensions can generally be washed, curled, straightened, and styled just like natural hair. However, we recommend using gentle hair-care products and consulting a professional before coloring, bleaching, or applying chemical treatments.

Once your order has been placed, you will receive an order confirmation email. You can visit our Track Your Order page and enter your Order ID and billing email address to check your order status. Shipping updates may also be provided once your package has been dispatched.

We want you to shop with confidence! Returns and exchanges are subject to our Refund and Return Policy. For hygiene and quality reasons, used, installed, washed, or chemically treated hair extensions may not qualify for discretionary returns. If you receive a damaged, defective, or incorrect product, please contact us at sofdopprivatelimited@gmail.com for assistance.